The mission of Worldwide Pens DIRECT is to be the leading direct-to-customer source
for promotional writing instruments, touch screen styluses, and lens cleaning cloths, as well as,
an independent contract printer for the promotional products industry. In doing so, the company
will develop "Customers For Life" by meeting and exceeding their expectations of:
• High quality art preparation and imprinting processes
• Products with the latest styling, colors, finishes, and construction
• Quick and efficient order fulfillment
• Great customer service
• Financial stability
The mission of Worldwide Pens DIRECT will be planned and executed by focusing on:
• People - having associates committed to the success of the organization
based upon a culture of responsibility, accountability, teamwork, and
shared success
• Partnership - having excellent relationships with a select group of
designers and manufacturers throughout the world that have the highest
levels of expertise, experience, and quality
• Performance - having the highest standards for customer service,
quality, technology, order velocity, corporate citizenship, and financial
results as measured by liquidity, profitability, and growth

